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Author Topic: [Tutorial] Nokia dead phone USB flashing with Phoenix Service Software  (Read 224412 times)

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Offline matthew

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Re: [Tutorial] Nokia dead phone USB flashing with Phoenix Service Software
« Reply #165 on: October 04, 2013, 12:36:30 am »
Quote from: tmk8532 on October 03, 2013, 10:40:59 am
The numbers are the filesizes, so it can help you identify if I got the wrong files, but I don't think so.
My file structure are the same as pointed in your link. Still got the same error message.
You are using 32-bit Windows or 64?
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Offline tmk8532

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Re: [Tutorial] Nokia dead phone USB flashing with Phoenix Service Software
« Reply #166 on: October 04, 2013, 10:17:25 am »
Quote from: matthew on October 04, 2013, 12:36:30 am
You are using 32-bit Windows or 64?

32-bit Windows 7 Ultimate Service Pack 1
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Offline matthew

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Re: [Tutorial] Nokia dead phone USB flashing with Phoenix Service Software
« Reply #167 on: October 04, 2013, 09:09:03 pm »
Quote from: tmk8532 on October 04, 2013, 10:17:25 am
Okay.
Try installing Nokia Care Suite, if you do not already have it : http://www.softpedia.com/dyn-postdownload.php?p=227052&t=4&i=1
Go to C:\Documents and Settings\All Users\Application Data\Nokia\Nokia Suite\NOSSU2\variants\Production External\Products\
Is there a folder rm-159 there?
If so, move this rm-159 folder to C:\Documents and Settings\All Users\Application Data\Nokia\Packages\Products\ and delete the one in the Phoenix directory
If not, move your rm-159 folder to that location
We want only one instance of firmware, basically
Then try Phoenix again
« Last Edit: October 04, 2013, 09:19:21 pm by matthew »
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Offline tmk8532

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Re: [Tutorial] Nokia dead phone USB flashing with Phoenix Service Software
« Reply #168 on: October 05, 2013, 12:47:19 am »
Quote from: matthew on October 04, 2013, 09:09:03 pm
Okay.
Try installing Nokia Care Suite, if you do not already have it : http://www.softpedia.com/dyn-postdownload.php?p=227052&t=4&i=1
Go to C:\Documents and Settings\All Users\Application Data\Nokia\Nokia Suite\NOSSU2\variants\Production External\Products\
Is there a folder rm-159 there?
If so, move this rm-159 folder to C:\Documents and Settings\All Users\Application Data\Nokia\Packages\Products\ and delete the one in the Phoenix directory
If not, move your rm-159 folder to that location
We want only one instance of firmware, basically
Then try Phoenix again

Well, I guess that Windows 7 puts things in different folders. My file structure is different from what you have told me. Anyway, I found the correct folder and Nokia Care does not have a RM-159 folder, but I move my folder to C:\Program Data\Nokia\Packages\Products, and then Phoenix did find my firmware.
But still no success to flash my phone. This time I got this error:
Quote
The flashing failed. Do you want to retry the flashing?

HRESULT 0x8401f141 (-2080247487)

Flash: Boot rom was not detected after phone boot up. Unable to start flashing.

And on Phoenix status windows this one:

Quote
Flashing started
Creating product data items list
Product data items list created
Backup not required
Flashing phone
Initializing
Scanning image files...
Waiting for USB device...
ERROR: Failed to set phone to flashmode
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Offline matthew

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Re: [Tutorial] Nokia dead phone USB flashing with Phoenix Service Software
« Reply #169 on: October 06, 2013, 08:48:31 am »
Quote
1. Pull your battery and hold the power button for about 15 seconds
 2. Open Phoenix and select File>Open Product
 3. Select RM-159
 4. Leave Connections: as NO CONNECTION
 5. Select Flashing>Firmware Update
 6. Select your product code and choose the 35.002 firmware
 7. Check Dead phone USB flashing
 8. Press the SW Reset button
 9. When prompted, connect your USB cable to the phone and insert the battery
10. Press OK

At this point, Phoenix should do the job.
Is this the procedure you are following?

i have had Phoenix spit error messages at me multiple times in a row.
You just have to close the program and try it again. It eventually works.
« Last Edit: October 06, 2013, 08:52:22 am by matthew »
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Offline tmk8532

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Re: [Tutorial] Nokia dead phone USB flashing with Phoenix Service Software
« Reply #170 on: October 06, 2013, 10:11:42 am »
Almost the same process. I haven't done step 1 and in step 8 I did "Refurbish" instead of "SW Reset".
Anyway, no luck with the sequence you told too. Phoenix crashes when I press power on phone. Yesterday, the process failed, but Phoenix did not crashed.
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Offline matthew

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Re: [Tutorial] Nokia dead phone USB flashing with Phoenix Service Software
« Reply #171 on: October 06, 2013, 07:44:11 pm »
Quote from: tmk8532 on October 06, 2013, 10:11:42 am
Almost the same process. I haven't done step 1 and in step 8 I did "Refurbish" instead of "SW Reset".
Anyway, no luck with the sequence you told too. Phoenix crashes when I press power on phone. Yesterday, the process failed, but Phoenix did not crashed.
Mate one step different is not the same process at all
At no point in a dead flash do you power on the phone. Try it exactly as described
Quote
1. Pull your battery and hold the power button for about 15 seconds
 2. Open Phoenix and select File>Open Product
 3. Select RM-159
 4. Leave Connections: as NO CONNECTION
 5. Select Flashing>Firmware Update
 6. Select your product code and choose the 35.002 firmware
 7. Check Dead phone USB flashing
 8. Press the SW Reset button
 9. When prompted, connect your USB cable to the phone and insert the battery
10. Press OK
« Last Edit: October 06, 2013, 07:58:41 pm by matthew »
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Offline oidicle

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Re: [Tutorial] Nokia dead phone USB flashing with Phoenix Service Software
« Reply #172 on: October 06, 2013, 08:42:34 pm »
Hi all

My phone is a Nokia E7-00
flashing fails at 90%

Flashing started
Creating product data items list
Product data items list created
Backup not required
Flashing phone
Initializing
Scanning image files...
Waiting for USB device...
Loading secondary boot code: 15168 bytes
Secondary boot loaded
BB Asic Index is: 00
Asic ID is: 000000030000022600010007600C192102031104
BB Asic Index is: 00
EM Asic ID is: 00001040
BB Asic Index is: 00
EM Asic ID is: 00001030
BB Asic Index is: 00
Public ID is: 1070010B7ADB0344EEF5A97DE099CB68A0087759
BB Asic Index is: 00
Asic Mode ID: 00
BB Asic Index is: 00
Hash: 916F75217F32081248B15C38DFC8E81B
BB Asic Index is: 00
ROM ID: E693EF0DAC22615B
BB Asic Index is: 00
Device type is: 05
Device Index is: 00
Manufacturer code: 0000
Device ID: 0000
Extended device ID: 0000
Revision ID: 0000
BB Asic Index is: 00
Device type is: 04
Device Index is: 00
Manufacturer code: FFFF
Device ID: 0000
Extended device ID: 0000
Revision ID: 0000
BB Asic Index is: 00
Device type is: 00
Device Index is: 00
Manufacturer code: 0020
Device ID: 0068
Extended device ID: 0000
Revision ID: 0031
BB Asic Index is: 00
Device type is: 00
Device Index is: 01
Manufacturer code: 0000
Device ID: 0001
Extended device ID: 0000
Revision ID: 0000
BB Asic Index is: 00
Device type is: 03
Device Index is: 00
Manufacturer code: 0020
Device ID: 0068
Extended device ID: 0000
Revision ID: 0031
Loading update server code: 869872 bytes
Update server loaded
Asic CMT: Start programming 171301 KB...
Asic CMT: Programming data sent: 0%
Asic CMT: Programming data sent: 10%
Asic CMT: Programming data sent: 20%
Asic CMT: Programming data sent: 30%
Asic CMT: Programming data sent: 40%
Asic CMT: Programming data sent: 50%
Asic CMT: Programming data sent: 60%
Asic CMT: Programming data sent: 70%
Asic CMT: Programming data sent: 80%
Asic CMT: Programming data sent: 90%
FUR: ALGO reported error in Control Frame. Unable to continue.
ERROR: Programming error reported for asic CMT
-- Error Type        0x01
-- Error Specifier   0x06
-- Offending Addr    0x0B080000
-- Expected content  0x0000FEEB
-- Detected content  0x0000FFFF
Error sending programming command 0x8400A814
ERROR Sending status request to Algo! 0x8400A814
Error while programming CMT!
Error when flashing Algo (0x84012283)
Unable to flash phone 0x84012283
Starting to recover the phone
Recovering phone
Initializing
Scanning image files...
Asic CMT: Verifying communication to device...
Waiting for communication response: 2
Waiting for communication response: 1
ERROR: Unable to detect device 0x8401F121. Check USB connection
Waiting for USB device...
Boot rom detected. Continuing flashing...
Loading secondary boot code: 15168 bytes
Secondary boot loaded
BB Asic Index is: 00
Asic ID is: 000000030000022600010007600C192102031104
BB Asic Index is: 00
EM Asic ID is: 00001040
BB Asic Index is: 00
EM Asic ID is: 00001030
BB Asic Index is: 00
Public ID is: 1070010B7ADB0344EEF5A97DE099CB68A0087759
BB Asic Index is: 00
Asic Mode ID: 00
BB Asic Index is: 00
Hash: 916F75217F32081248B15C38DFC8E81B
BB Asic Index is: 00
ROM ID: E693EF0DAC22615B
BB Asic Index is: 00
Device type is: 05
Device Index is: 00
Manufacturer code: 0000
Device ID: 0000
Extended device ID: 0000
Revision ID: 0000
BB Asic Index is: 00
Device type is: 04
Device Index is: 00
Manufacturer code: FFFF
Device ID: 0000
Extended device ID: 0000
Revision ID: 0000
BB Asic Index is: 00
Device type is: 00
Device Index is: 00
Manufacturer code: 0020
Device ID: 0068
Extended device ID: 0000
Revision ID: 0031
BB Asic Index is: 00
Device type is: 00
Device Index is: 01
Manufacturer code: 0000
Device ID: 0001
Extended device ID: 0000
Revision ID: 0000
BB Asic Index is: 00
Device type is: 03
Device Index is: 00
Manufacturer code: 0020
Device ID: 0068
Extended device ID: 0000
Revision ID: 0031
Loading update server code: 869872 bytes
Update server loaded
UPS flashed and initialized. Continuing flashing...
Asic CMT: Start programming 171301 KB...
Asic CMT: Programming data sent: 0%
Asic CMT: Programming data sent: 10%
Asic CMT: Programming data sent: 20%
Asic CMT: Programming data sent: 30%
Asic CMT: Programming data sent: 40%
Asic CMT: Programming data sent: 50%
Asic CMT: Programming data sent: 60%
Asic CMT: Programming data sent: 70%
Asic CMT: Programming data sent: 80%
Asic CMT: Programming data sent: 90%
FUR: ALGO reported error in Control Frame. Unable to continue.
ERROR: Programming error reported for asic CMT
-- Error Type        0x01
-- Error Specifier   0x06
-- Offending Addr    0x0B080000
-- Expected content  0x0000FEEB
-- Detected content  0x0000FFFF
Error sending programming command 0x8400A814
ERROR Sending status request to Algo! 0x8400A814
Error while programming CMT!
Error when flashing Algo (0x84012283)
Unable to flash phone 0x84012283
Starting to recover the phone
Recovering phone
Initializing
Scanning image files...
Waiting for USB device...
ERROR: Product recovery failed


Please assist.
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Offline tmk8532

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Re: [Tutorial] Nokia dead phone USB flashing with Phoenix Service Software
« Reply #173 on: October 07, 2013, 10:39:43 am »
Quote from: matthew on October 06, 2013, 07:44:11 pm
Mate one step different is not the same process at all
At no point in a dead flash do you power on the phone. Try it exactly as described

Last time I did exactly as you described, but without any success. Sorry if my last post made this unclear. I followed your instructions to the letter and still got this error on Phoenix:
Quote
The flashing failed. Do you want to retry the flashing?

HRESULT 0x8401f141 (-2080247487)

Flash: Boot rom was not detected after phone boot up. Unable to start flashing.
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Offline matthew

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Re: [Tutorial] Nokia dead phone USB flashing with Phoenix Service Software
« Reply #174 on: October 08, 2013, 09:28:29 am »
Quote from: tmk8532 on October 06, 2013, 10:11:42 am
Almost the same process... Phoenix crashes when I press power on phone.
Where do i write to press anything on the phone, mate?
You never power on the phone.
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Offline tmk8532

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Re: [Tutorial] Nokia dead phone USB flashing with Phoenix Service Software
« Reply #175 on: October 08, 2013, 03:14:05 pm »
Quote from: matthew on October 08, 2013, 09:28:29 am
Where do i write to press anything on the phone, mate?
You never power on the phone.

Sorry. I was following Phoenix on screen instructions too. I tried again this time, but without powering the phone and got the same error as before.
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Offline matthew

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Re: [Tutorial] Nokia dead phone USB flashing with Phoenix Service Software
« Reply #176 on: October 15, 2013, 08:30:07 am »
Quote from: tmk8532 on October 08, 2013, 03:14:05 pm
Sorry. I was following Phoenix on screen instructions too. I tried again this time, but without powering the phone and got the same error as before.
Hey, i have a question:
If you uninstall Phoenix and the FUSE flashing cable drivers, then reinstall and connect your phone (with the battery in it), does your PC install the drivers for it?
Please try this and see if the computer installs its drivers correctly...
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Offline tmk8532

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Re: [Tutorial] Nokia dead phone USB flashing with Phoenix Service Software
« Reply #177 on: October 15, 2013, 10:34:50 pm »
Quote from: matthew on October 15, 2013, 08:30:07 am
Hey, i have a question:
If you uninstall Phoenix and the FUSE flashing cable drivers, then reinstall and connect your phone (with the battery in it), does your PC install the drivers for it?
Please try this and see if the computer installs its drivers correctly...

I uninstalled all Nokia software and installed again. I put the battery into the phone and connect it to PC. With the phone off, nothing happens. When I turn on the phone (it goes to the white screen with Nokia written on it), then Windows installs the drivers without any problems.
The drivers installed are Nokia BB5 ADL Loader USB Phone Parent and Nokia BB5 ADL Loader USB Generic.
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Offline matthew

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Re: [Tutorial] Nokia dead phone USB flashing with Phoenix Service Software
« Reply #178 on: October 16, 2013, 04:52:13 am »
Okay, did you give flashing another go?
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Offline tmk8532

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Re: [Tutorial] Nokia dead phone USB flashing with Phoenix Service Software
« Reply #179 on: October 16, 2013, 09:14:38 pm »
Quote from: matthew on October 16, 2013, 04:52:13 am
Okay, did you give flashing another go?

Yes, I did. Followed your instructions precisely. Same error as before.
Quote
HRESULT 0x8401f141 (-2080247487)

Flash: Boot rom was not detected after phone boot up. Unable to start flashing.

and the output on the Firmware Update window
Quote
Flashing started
Creating product data items list
Product data items list created
Backup not required
Flashing phone
Initializing
Scanning image files...
Waiting for USB device...
ERROR: Failed to set phone to flashmode

One doubt: You said I should not turn on the phone...but the drivers you asked in your previous post, only installed when I powered on the phone. Why I should not turn the phone on when flashing?
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