Symbian-Developers

Symbian^3, Anna, Belle Forum => Symbian^3 Firmware Discussion => Topic started by: Emmetbrown on May 08, 2014, 07:39:47 pm

Title: Nokia e6 offline and no charging after phoenix.
Post by: Emmetbrown on May 08, 2014, 07:39:47 pm
Welcome, so I flashed phone E6 with 140.0058, it worked, let say, but it's still in offline mode, no way to turn on the sim, also no charging battery and switching from camera to filming, is there solution?
Will it brick the phone completely if i flash it whith older like 111.0625?
RM609 / 059K395, please help me...
Tell me what RM worked on yours E6.

If wrong forum move it please.
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: matthew on May 08, 2014, 09:34:02 pm
Which version of Phoenix did you use? What mode did you use to flash?
i recommend trying it again using Dead phone USB flashing and Refurbish. Also, do not change any options in Phoenix (except removing the eMMC file if you do not have it or want it).
Sometimes a flash doesn't go very well and has to be repeated.
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: Emmetbrown on May 08, 2014, 10:11:14 pm
Phoenix 2012 04 44778, all of them, first dead, now normal with flash mode, refurbish, and now update.
Does start let say 1 times for 4 battery pluging out and in.
Ill try again as you said. Will it brick if i use older, 111.0625??
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: Emmetbrown on May 08, 2014, 11:00:54 pm
Ok, why didn't i think before about this, i just soft reset, and it worked. Still no filming, and problems with
turn on, but at least i can make calls and charging, so it not brick anymore.
A flashed it many times and i thout it enough, that i dont need to format.
Thank you anyway.

Maybe there is way to turn on camcorder directly or key shortcut?
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: matthew on May 08, 2014, 11:06:04 pm
The only way to downgrade it yourself (without a flashing box) is outlined in this tutorial:
http://www.allaboutsymbian.com/features/item/18676_Downgrading_the_Nokia_E6_to_Sy.php
Although it isn't easy or quick.
Have you tried using a different USB port? There is only one out of the seven on my PC that i can use for flashing without error.

The only way i ever flash (when changing firmwares):
Turn off phone and remove battery, then connect the USB cable.

(http://static.dyp.im/SZeKHfvukQ/00ed6035ff6190b4274f194b643bf6d9.jpg)

1. File > Open Product > RM-609
2. Flashing > Firmware Update
3. ... > Your Product Code
4. X Dead phone USB flashing
5. Refurbish
6. Dialogue box opens > Insert battery now
7. OK
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: Emmetbrown on May 08, 2014, 11:15:39 pm
Ok, thank you for help, its working, for now.
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: matthew on May 08, 2014, 11:33:02 pm
Might as well get it working correctly before you go getting your configurations all dialled ::)
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: Emmetbrown on May 08, 2014, 11:42:19 pm
Well it didnt work at all for 2 days, then after number of flashings it turned on.

Now i still have troubles with making it work online, and that camera filming. Maybe other soft will help, should i try dead on turned off, or on turned on device??
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: matthew on May 08, 2014, 11:52:01 pm
Try it how i described here: http://sdf.allstarsoftware.co.uk/symbian3-firmware-discussion/nokia-e6-offline-after-phoenix/msg42676/#msg42676

One thing to note, though: have you installed device support software through Nokia Suite or did your PC ever install drivers for your phone after installing Phoenix? There are two important steps that might be affecting your flashing results. Open Phoenix and connect your phone while turned off (battery in) and Windows should install drivers for the flashing cable. Also, use Nokia Suite to install device support drivers. If those are already done, then just the aforementioned steps should do the trick. Don't forget to try different USB ports, too. i have success with only one particular port on this PC.
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: Emmetbrown on May 09, 2014, 12:03:42 am
Ok, ill try. There are some drivers. But i have no idea which ones. Maybe some link with files?
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: matthew on May 09, 2014, 12:26:25 am
It does it automatically.
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: Emmetbrown on May 09, 2014, 06:07:22 am
Didnt downgrade yet, but i think i will risk. SIM still doesnt work, and camera for filming. Shame, its HD.
SIM just sometimes get ON, and then it's getting lost after reset or minutes.
Im afraid its hardware and i can do nothing about it.
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: matthew on May 09, 2014, 06:58:02 am
Try downloading a new/different set of firmware files. Your firmware is an operator-specific set and you should try using an unbranded set. You gave us a Polish (Euro3) product code, so here is an unbranded version:

http://nds2.fds-fire.nokia.com/p/d/fds_fire/1210/0914/7098751246/RM609_059F1F5_111.140.0058_037.vpl
http://nds2.fds-fire.nokia.com/p/d/fds_fire/1210/0914/7098751245/RM609_059F1F5_111.140.0058_037.dcp
http://nds2.fds-fire.nokia.com/fdp/interface/FiRe/2010/11/--FID--A0A22DQRJHXEK/--LID--FiRe1288592801356/RM-609_Default_Verification_File.spr
http://nds2.fds-fire.nokia.com/p/d/fds_fire/1206/2821/7073332546/RM-609_PR21_v1_prd_APEONLY_eno.fpsx
http://nds2.fds-fire.nokia.com/p/d/fds_fire/1208/0813/7087626630/RM-609_111.140.0058_79_prd.core.fpsx
http://nds2.fds-fire.nokia.com/p/d/fds_fire/1208/2912/7087889641/6F6C7F52_RM-609_111.140.0058_16.01_Euro3_QW3_79_prd.rofs2.fpsx
http://nds2.fds-fire.nokia.com/p/d/fds_fire/1208/2910/7087885755/CEC544E3_RM-609_111.140.0058_C00.01_79_prd.rofs3.fpsx
http://nds2.fds-fire.nokia.com/p/d/fds_fire/1208/2911/7087887412/90CC70E4_RM-609_111.140.0058_U01.01_79.uda.fpsx

After you download them (or when you download them), make sure the names of the files are like this:

RM609_059F1F5_111.140.0058_037.vpl
RM609_059F1F5_111.140.0058_037.dcp
RM-609_Default_Verification_File.spr
RM-609_PR21_v1_prd_APEONLY_eno.fpsx
RM-609_111.140.0058_79 prd.core.fpsx
RM-609_111.140.0058_16.01_Euro3_QW3_79_prd.rofs2.fpsx
RM-609_111.140.0058_C00.01_79_prd.rofs3.fpsx
RM-609_111.140.0058_U01.01_79.uda.fpsx


And not like this:

6F6C7F52_RM-609_111.140.0058_16.01_Euro3_QW3_79_prd.rofs2.fpsx
CEC544E3_RM-609_111.140.0058_C00.01_79_prd.rofs3.fpsx
90CC70E4_RM-609_111.140.0058_U01.01_79.uda.fpsx
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: Emmetbrown on May 09, 2014, 09:47:44 am
But i pushed many softs like 5 of them into my E6, also this one you showed me, and still under all of them SIM doesnt work constantly, its turningo off, after minutes. Or doesnt even get recognized mostly.  I used NaviFirm. I will try downgrade, but i need some time to understand that.

Do you know maybe what is that ATMEL chip on the right from microSD socket?? Its burned just a litlle bit...
Do you know where i can get some parts list on the board?

Is puting 130.0625 AFTER 140.0058 still a downgrade??? Its still Belle.
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: matthew on May 09, 2014, 09:52:25 am
It's a lower SW version, so yes.
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: matthew on May 09, 2014, 09:53:16 am
Try talking to your carrier; maybe your SIM card is bad.
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: Emmetbrown on May 09, 2014, 10:58:31 am
No it's working fine on any other, inc. 11 year old nokia wich working well.
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: Emmetbrown on May 09, 2014, 11:23:02 am
So i got a problem, cant find 11.005 in that N8 FW, by navifirm, there is only 11.012
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: matthew on May 09, 2014, 11:30:41 am
http://sdf.allstarsoftware.co.uk/symbian3-firmware-discussion/nokia-e6-offline-after-phoenix/msg42676/#msg42676

All of the necessary files (except for the firmware you want to use in the end) are all linked in the tutorial. If you plan to use Belle, use that firmware as the last set you flash instead.
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: Emmetbrown on May 09, 2014, 01:28:57 pm
That downgrade didn't work. But it didn' bricked, after flashing with 0058 latest, it turned on again. But still no sim and battery problems. Ive got enough of this shit. This phone is my first nokia dissapointment.
3 years and go buy new one. No more panzerphones. They want monies. I got on my desk 6800, still working, 11years old. My sis got e61 it even looks like almost unused and working like a charm.

I have no more ideas.
Thanks anyway.
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: matthew on May 09, 2014, 08:32:48 pm
The downgrade works if you follow the instructions.
Flashing a branded variant firmware is probably what damaged your phone. The downgrade or a Nokia service tool are likely all that will help you now.
Good luck.
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: Emmetbrown on May 09, 2014, 08:50:33 pm
It wasn't branded when it broked, the guy who sold me this POS said it was working for 1 year cool after he flashed it in service point, it broked in my hand so i can't even be give it back to him.
Service nokia care said by mail that there is low chance its FW thing, they say it's much more possible it's hardware malfunction, like water, i does have some micro grey points just a side from sim socket plate. When i move sim it saying that device will reset now, so it is hardware, i wasn't sure before.
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: matthew on May 09, 2014, 10:33:27 pm
That's my whole point: if you flash a branded variant's firmware to a phone, there will occur a "SIM lock" which can't easily be undone (except on the N8, which is in a league of its own).
The downgrade might solve that, but the only other ways to fix it would be by having the carrier unlock it or having it flashed at a service centre with the flashing box or by trying the downgrade (and succeeding). The carrier whose firmware you flashed is now what is locked on your device, so a SIM un-lock is what it will require to fix it. You have to be very careful when flashing phones and it is not something to be taken lightly; it can carry massive repercussions when mistakes are made.
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: Emmetbrown on May 09, 2014, 11:58:34 pm
That sim lock doesnt matter cause i flashed it whith branded (i dont care anymore) of company i have sim from.
Imagine its working for now and battery, i don't know for how long. I hotair'd a little bit parts all over sim socket.
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: matthew on May 10, 2014, 12:58:46 am
Well, if it means anything or not i do not know, but i bricked a device (permanently) by flashing an unreleased firmware for my branded variant, too. It was an Op-specific firmware that was never pushed through PC Suite and i flashed it anyway and wound up with a soft brick somewhat like you are describing as your E6. The difference is that that firmware was actually for that particular device and not a vanilla model. Are you sure the product code for your firmware matched your E6's and isn't just for your carrier?
(For the record; i am not impugning you, i am just trying to gather as much information as is possible)
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: Emmetbrown on May 10, 2014, 02:54:28 am
Yea i was watching always RM609, i even puted 0625, there was vibra like its turning on, but didnt go any further. If didnt work from first shot then i was putting battery of nad on like ten times and pushing PWR, then its usualy started.
Then i puted normal last 0058 branded, did work, for now ofc. We will see in days if its healthy.
 Still no damn HD camera filming (its like ordinary phone now)  :(
  Once it was like turning on, but it reseted itself to start screen.

Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: matthew on May 10, 2014, 03:04:17 am
Well try downloading all the files and downgrading. It takes me about 40 minutes to complete the process, but it will work if you follow the instructions to the letter. If it will resolve your issue or not, i do not know, but i know the method does work because i've done it several times and i know a handful of people who have done it as well. It is the only way to downgrade the phone without the hardware flashing box.
Title: Re: Nokia e6 offline and no charging after phoenix.
Post by: Emmetbrown on May 10, 2014, 08:47:35 pm
I will, but not now, after some time maybe. Thanks for help.